Did you get a call from 800-262-2024 ?Report it and help to identify who and why is calling from this number. Also report unwanted calls to help identify who is using this phone number.
Update Time:2011/10/25 1:07:05 | Call Type:Unknown
Institution
    Our members get these fraudulent calls as well, and we are not set up with a company of this type, we handle our fraud prevention calls in house. This company makes it sound so professional and convincing its ridiculous, but it is phony, call your instition every time.
Update Time:2010/8/16 18:53:08 | Call Type:Other WebSite
Not A Sucker
    Your response is ridiculous because THEY CALLED my number and I returned the call from MY NUMBER. If they cannot at least give me the last four digits of my account then they are IN FACT FRAUDS! I called my bank the next day and they confirmed my suspicion. Have fun in the real world.
Update Time:2010/8/16 18:53:08 | Call Type:Other WebSite
teller lady
    ALWAYS ALWAYS call your financial institution first if you are unsure. If you can't do that, then call a number that you definitely know, like the 800 number on the back side of your card. I work at a financial institution and we deal with FIServ. When our customers have suspicious activity on their cards, FIServ will suspend the card so it can't be used at all until the customer contacts us. Hope this helps.
Update Time:2010/8/16 18:53:08 | Call Type:Other WebSite
me
    I received a letter from this company, I wasn't sure who it was because the letter didn't have the company name, in fact it looked a little suspcious. When I called the man I spoke with only asked me for my first and last name, and didn't ask to verify anything else. I didn't offer any other information either. He knew my last 5 debit transactions, but that was all he would tell me.  I called my credit union the next day to confirm, they did state this is a 3rd party called Fiserv (same as described in the above comment), and that there was a suspcious charge on my account (on the date the letter was dated) but it was cleared up right away. So, this does not appear to be a scam, even though no name on the letter and the way the answer the phone make it sound a little suspcious.  Just call your bank to confirm if needed, better to be safe than sorry.
Update Time:2010/8/16 18:53:08 | Call Type:Other WebSite
employee
    yea FLA2525 you're RIGHT, they're REALLY just going to read off ALL OF YOUR PERSONAL INFORMATION TO SOMEONE THAT REFUSES TO IDENTIFY THEMSELVES.... I Wish I was with the company in your imagination so I can get anyones info that I wanted because they're just willing to read it off to me, you're an idiot, they CAN read off you're info because they bank gives it to them, buts that would be illegal to give out information to just anyone that call in DUH!!!.  THIS IS NOT A SCAM You guys that are saying this is a scam...you need to get a life and stop watching so much tv.  This is not a credit union or a bank, its a third party card processing center that specializes in lost and stolen debit cards and fraud prevention, if you're so worried its a scam, call the lost stolen number on the back of your card and ask for the fraud prevention phone number, you'll see its the same thats on the letter or on the voicemail or call you received.  YES they are going to ask for some verification if you call, because if you're not the card holder calling in, and you're in fact the person who stole the card, if you say its not fraud they stop investigating, which is exactally what someone who stole your card would want, so they HAVE to make sure its you before they verify transactions.  The only thing they'll ever ask for is your full name as it appears on the card, and your address or last 4 of the SSN, whichever your bank has provided them with BECAUSE BANKS USE 3Rd PARTIES FOR EVERYTHING!!!!  and if you're STILL not sure its not a scam, after you've verified you are who you really say you are, ask them for the last 4 digits of the card they're asking about,  you'll find out very quickly that they already have your card number, so why would they call you trying to get your card info if they already have it?? they wouldn't.  They're legitimatly trying to verify card transactions that their fraud detection software suspects to be fraud.  And if you dont call, guess what, they have the ability to block your card and you get the fun experience of having everyone stare at you when you cant pay for your groceries, so call them back if they call you.  This is a company called Fiserv, which does SEVERAL different financial services for banks and credit unions, who are PCI compliant.  If you're not sure what that is, its rules set out to protect the security of card information, PCI= payment card industry. Why would someone trying to steal your card information to make purchases try to be compliant with the card industrys rules?  They wouldn't.... because this is NOT A SCAM.  If you call, they're going to tell you they're from the bank because most banks contract you NOT to tell cardholder's that their bank uses a 3rd party, because it worries their cardholders, but unless you're with first bank, if you ask if this is Fiserv, they're going to tell you yes, if you ask "who are you" instead, they're going to tell you that they're your bank or credit unions card processing center, or fraud prevention department.  NOT A SCAM!!!!!!!!!!!!!!!!!
Update Time:2010/8/16 18:53:08 | Call Type:Other WebSite
FLA2525
    This is a fradulent scam my bank as warned us about it. They say this number  has to do with Florida Commerce and these numbers or not with Florida Commerce. Even if you look at the letter it looks like it is fraud and not real. Do not give out your information if they were a card processing center for fraud they should be able to repeat all your information to you and you shouldnt not have to give it to them. SCAM!!!!!! SCAM!!!
Update Time:2010/8/14 4:19:01 | Call Type:Other WebSite
Matt F
    Got a call about suspicious activity on my debit card, have called back twice, their answering service is professional and helpful.
Update Time:2010/8/14 4:19:01 | Call Type:Other WebSite
demosdemon
    This is the number on the back of my debit card, and I get a call from them whenever I have potential fraudulent charges
Update Time:2010/8/14 0:00:00 | Call Type:Other WebSite
RJ
    I received a call from this number. I looked at my bank statement online and there were five or six fraudulent charges. I called the 800 number and spoke with a representative. She didn't ask me for any personal information, she only had me verify my name and home address. They had caught the charges and (thankfully) put a block on my card until they could verify the charges with me. My card has now been deactivated and I'm calling my bank on Monday to get a new one.
Update Time:2010/6/24 0:00:00 | Call Type:Other WebSite
Kendalla
    Totally not a scam.....a fraud prevention company by the name of cns enfact who subcontracts for smaller banks
Update Time:2010/6/16 0:00:00 | Call Type:Other WebSite
Tom
    This is a good number. I just called and they don't ask for any personal info (except for verifying your name and address) and they named off my recent debit card tranactions to verify that they were not fraudulent.
Update Time:2010/5/28 0:00:00 | Call Type:Other WebSite
Maj
    The letter I received looked amateurish and also got the name of my banking institution wrong.  I became suspicious because I'd had a my debit card rejected at the grocery store I always frequent, with the notation "Account unknown."   When the woman at 1-800-262-2024 asked for, first my ZIP code, then my name, and my address, I told her we were done and I was calling the Credit Union's number.When I gave the number to the lost/stolen person there, she said "We don't have that number" and to call the main number during business hours. If this actually is a branch of one of the big-name companies, why don't they list that with the known logo?  Why don't they list their street address, if they in fact ARE in Phoenix?BTW, I don't get my suspicions from TV, I'm a veteran in law enforcement and we get reports of scams, ID thefts, confidence games, etc -- more than daily.
Update Time:2010/5/17 0:00:00 | Call Type:Other WebSite
Not A Sucker
    Your response is ridiculous because THEY CALLED my number and I returned the call from MY NUMBER. If they cannot at least give me the last four digits of my account then they are IN FACT FRAUDS! I called my bank the next day and they confirmed my suspicion. Have fun in the real world.
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