Did you get a call from 800-741-8860 ?Report it and help to identify who and why is calling from this number. Also report unwanted calls to help identify who is using this phone number.
Update Time:2010/8/26 0:00:00 | Call Type:Other WebSite
Their Contact info
    Firstsource Advantage (formerly ASG..Account Solutions Group)716-564-4400800-741-8860Head people at least when I worked there years ago:Ken Marsh-ManagerTimothy Ciffa-ManagerTarik Aboussir-ManagerBob Duggan- ManagerJessica Ross-SupervisorKim Nestark-Building ManagerAngela Dockery-Long -SupervisorApril DeAngelis-Their top collector for Capital OneBob Hillman-Supervisor
Update Time:2010/8/26 0:00:00 | Call Type:Other WebSite
Ex employee
    This company is sickening...I used to work there to file a copmplaint against them do the following:1.) Record all calls made to them and that come in2.) If they disclose to a family memeber, tkae note of what they said, all they can do is ask them to relay the number to you.3.) Contact the FTC, BBB, NY state attorney general, because they are based out of nY as well as your own so they cant collect in your state.4.) Contact the company you actually owe, they are third party collections, they don't own the debt so enough complaints to the original crediot will make them lose their client. 5.) These are credit cards, our country has hit a recession so its not always your fault you fell behind on your bills don't let them beat you down or make you feel worthless.*** I am in the process of writing "a debt collector tells all" on all the illegal tactics, threats and idea of collection agencies to expose for wht they truly are!!! I'm also contacting all the major new organizations to do this as well. It's time people realized illegal tactics are nto the way to go!
Update Time:2010/8/16 18:54:29 | Call Type:Other WebSite
Barbara Scott
    I returned a call to this phone number because of an obscure message left on my answering machine. I spent approximately 15  minutes trying to get the caller to identify him/herself and state the nature of their reason for calling my number asking for someone with my last name but not my first name. I persisted and took my inquiry to three levels, finally getting someone who told me they were looking for someone I had never heard of. The person who came on as a "supervisor" was polite and actually told me they had called my number because of a common last name with the person they were pursuing. When pressed, they identified themselves as a collection agency and admitted that they called my number because my last named was Scott and the person they were looking for had the same last name. This is most annoying and perhaps I should have my land line phone number removed from all listings. When I retrieved the message from 800-741-8860 I feared an attempt at identity theft and persevered in trying to find out who was calling and why they left a message on my answering machine. I felt very little satisfaction when the "supervisor" told me they would remove my number from their pursuit list.
Update Time:2010/8/16 18:54:29 | Call Type:Other WebSite
    This message is from (Torell?) Collins.  This is Mr. Haegans calling from First Source Advantage.  Very important that you return my call, 1-800-741-8860.  Refer to your reference number 10239209.  My office will be open until 7 PM this evening.  It is very important you contact me.
Update Time:2010/8/14 4:21:27 | Call Type:Other WebSite
    i kept recieving calls from firstsource about a guy who ive never heard of i kept hanging up but then i got so ticked off after the 100th message and told them to stop they verified my phone number and did a serch turns out they were looking for the guy who had my number before me.. it took 10 minutes tof my life and i havnt recieved a call since.
Update Time:2010/8/14 4:21:27 | Call Type:Other WebSite
    They keep calling for someone who doesn't live here. We do not even know who the person. They said they are going to keep calling until we tell them what they want. This is harrassment.
Update Time:2010/8/14 4:21:27 | Call Type:Other WebSite
    They seem to be legit, but they are also extremely rude and incompetent people working there. They work for Capital One.
Update Time:2010/8/14 4:21:27 | Call Type:Other WebSite
No one special
    It is First Source Advantage. In my case they are collecting $ for Capital One.
Update Time:2010/8/14 4:21:27 | Call Type:Other WebSite
    I've asked these people to stop calling my house - they call all the time for my sister's LOSER cousin - like we're going to pass along messages to this LOSER cousin for ASG -
Update Time:2010/7/15 0:00:00 | Call Type:Other WebSite
    Receievd numerous calls asking for Vain Sheppard. Have explained to the callers and people that left message that we have had our phone number for many years and do not know this person, have never known this person and do not want to receive anymore phone calls. Talked to a susposed supervisor and asked her to remove our umber, said she would total lie, jus got another call at 5PM on 7/14/2010. Chewed the girls a** out pretty good, told her hey have a file with this persons name on it and to remove the phone number from the file, she sounded ready to cry, maybe she will get the message. Next time I will just good blast from a boat horn.
Update Time:2010/6/7 0:00:00 | Call Type:Other WebSite
    yeah they call my home in Saturday moenings about 8:15Am. i have told them several times that I have no clue who they are and that they "have sent me a letter" no they have not. i sent them a validation of debt letter. My husband asked the other day when they called my hiome again using a 714 number which is california and the number they call my cell phone is a866 number. My husband tried to ask questionsto them about who they were and he hung up on him. not only that but when he was verifing my address he didnt even have the right city he kept saying that I lived in Fountain ca there is no Fountain Ca.. And whne I tried to call the 714 number back it was not a working number. I find that interesting
Update Time:2010/6/7 0:00:00 | Call Type:Other WebSite
    NO SARA - YOU ARE WRONG  - they DO NOT CONTRACT with Credit companies to collect VALID DEBT They are JUNK DEBT BUYERS - THEY DEAL STRICTLY IN WORTHLESS DEBT that is No longer LEGALLY COLLECTABLE .  Pay 2-3 cents on the dollar for this debt that THEY CANNOT PROVE anyone owes.  because they BUY the debt only - they don't get any paperwork at all. First Source Advantage, LLC  205 Bryant Woods South Amherst, New York, 14228 Albert.Dellamea@firstsource.comwww.firstsourceadvantage.com --------------------------------------------------------------------------------Phone No.  800-741-8860 888-809-9107 888-741-8896 866-276-8306 716-564-4400 888-737-4871 888-872-1566 716-564-4905 716-564-4905 866-276-8306 INDIA  Fax 716-564-4440 www.accountsolutionsgroup.com     Albert L. DellaMea, President Lance L. DellaMea, Sr VP     Notes Junk debt collectors & bottom feeders.  Aliases Other Locations   Mumbai, India   THE CORRECT WAY TO HANDLE COLLECTION CALLS AND ILLEGAL TACTICS HANDLE IT CORRECTLY AND THEY WILL END UP PAYING YOUREAD DEALING WITH DEBT COLLECTORS, RECORDING CALLS AND STATUTE OF LIMITATIONS BY STATEYou can also post your questions here http://www.collectorsexposed.com/forum/   NEW URL!    These links are to attorneys for those being scammed www.naca.net or http://www.consumerjustice.com/consumer/searchattorneys.aspxDebt Collectors DO NOT WANT YOU TO KNOW THIS INFORMATION!    The INFORMED CONSUMER IS THE DEBT COLLECTORS WORST ENEMY!Dealing with Debt Collectors Http://www.budhibbs.com/First.htm        Statute of Limitations by State – always double check YOUR OWN STATE Government Website http://www.budhibbs.com/statute_of_limitations.htmRecording calls from Debt Collectors - always double check YOUR OWN STATE Government Websitehttp://www.budhibbs.com/record.htmFrom Federal Trade Commission Website – FAIR DEBT COLLECTION PRACTICES ACT Debt Collection FAQs: A Guide for ConsumersIf you’re behind in paying your bills, or a creditor’s records mistakenly make it appear that you are, a debt collector may be contacting you. The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.Here are some questions and answers about your rights under the Act.What types of debts are covered?The Act covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn’t cover debts you incurred to run a business.Can a debt collector contact me any time or any place? No. A debt collector may not contact you at inconvenient times or places, such as before 8 in the morning or after 9 at night, unless you agree to it. And collectors may not contact you at work if they’re told (orally or in writing) that you’re not allowed to get calls there.How can I stop a debt collector from contacting me?If a collector contacts you about a debt, you may want to talk to them at least once to see if you can resolve the matter – even if you don’t think you owe the debt, can’t repay it immediately, or think that the collector is contacting you by mistake. If you decide after contacting the debt collector that you don’t want the collector to contact you again, tell the collector – in writing – to stop contacting you. Here’s how to do that:Make a copy of your letter. Send the original by certified mail, and pay for a “return receipt” so you’ll be able to document what the collector received. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact or to let you know that they or the creditor intend to take a specific action, like filing a lawsuit. Sending such a letter to a debt collector you owe money to does not get rid of the debt, but it should stop the contact. The creditor or the debt collector still can sue you to collect the debt. Can a debt collector contact anyone else about my debt?If an attorney is representing you about the debt, the debt collector must contact the attorney, rather than you. If you don’t have an attorney, a collector may contact other people – but only to find out your address, your home phone number, and where you work. Collectors usually are prohibited from contacting third parties more than once. Other than to obtain this location information about you, a debt collector generally is not permitted to discuss your debt with anyone other than you, your spouse, or your attorney.What does the debt collector have to tell me about the debt? Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money. Can a debt collector keep contacting me if I don’t think I owe any money? If you send the debt collector a letter stating that you don’t owe any or all of the money, or asking for verification of the debt, that collector must stop contacting you. You have to send that letter within 30 days after you receive the validation notice. But a collector can begin contacting you again if it sends you written verification of the debt, like a copy of a bill for the amount you owe.What practices are off limits for debt collectors?Harassment. Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not:     use threats of violence or harm;     publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies);     use obscene or profane language; or     repeatedly use the phone to annoy someone. False statements. Debt collectors may not lie when they are trying to collect a debt. For example, they may not:     falsely claim that they are attorneys or government representatives;     falsely claim that you have committed a crime;     falsely represent that they operate or work for a credit reporting company;     misrepresent the amount you owe;     indicate that papers they send you are legal forms if they aren’t; or     indicate that papers they send to you aren’t legal forms if they are. Debt collectors also are prohibited from saying that:     you will be arrested if you don’t pay your debt;     they’ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or     legal action will be taken against you, if doing so would be illegal or if they don’t intend to take the action. Debt collectors may not:     give false credit information about you to anyone, including a credit reporting company;     send you anything that looks like an official document from a court or government agency if it isn’t; or     use a false company name. Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:     try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt – or your state law – allows the charge;     deposit a post-dated check early;     take or threaten to take your property unless it can be done legally; or     contact you by postcard. Can I control which debts my payments apply to? Yes. If a debt collector is trying to collect more than one debt from you, the collector must apply any payment you make to the debt you select. Equally important, a debt collector may not apply a payment to a debt you don’t think you owe.Can a debt collector garnish my bank account or my wages?If you don’t pay a debt, a creditor or its debt collector generally can sue you to collect. If they win, the court will enter a judgment against you. The judgment states the amount of money you owe, and allows the creditor or collector to get a garnishment order against you, directing a third party, like your bank, to turn over funds from your account to pay the debt. Wage garnishment happens when your employer withholds part of your compensation to pay your debts. Your wages usually can be garnished only as the result of a court order. Don’t ignore a lawsuit summons. If you do, you lose the opportunity to fight a wage garnishment.Can federal benefits be garnished?Many federal benefits are exempt from garnishment, including:     Social Security Benefits     Supplemental Security Income (SSI) Benefits     Veterans’ Benefits     Civil Service and Federal Retirement and Disability Benefits     Service Members’ Pay     Military Annuities and Survivors’ Benefits     Student Assistance     Railroad Retirement Benefits     Merchant Seamen Wages     Longshoremen’s and Harbor Workers’ Death and Disability Benefits     Foreign Service Retirement and Disability Benefits     Compensation for Injury, Death, or Detention of Employees of U.S. Contractors Outside the U.S.     Federal Emergency Management Agency Federal Disaster Assistance But federal benefits may be garnished under certain circumstances, including to pay delinquent taxes, alimony, child support, or student loans. Do I have any recourse if I think a debt collector has violated the law? You have the right to sue a collector in a state or federal court within one year from the date the law was violated. If you win, the judge can require the collector to pay you for any damages you can prove you suffered because of the illegal collection practices, like lost wages and medical bills. The judge can require the debt collector to pay you up to $1,000, even if you can’t prove that you suffered actual damages. You also can be reimbursed for your attorney’s fees and court costs. A group of people also may sue a debt collector as part of a class action lawsuit and recover money for damages up to $500,000, or one percent of the collector’s net worth, whichever amount is lower. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.What should I do if a debt collector sues me?If a debt collector files a lawsuit against you to collect a debt, respond to the lawsuit, either personally or through your lawyer, by the date specified in the court papers to preserve your rights. Where do I report a debt collector for an alleged violation?Report any problems you have with a debt collector to your state Attorney General’s office (www.naag.org) and the Federal Trade Commission (www.ftc.gov). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your Attorney General’s office can help you determine your rights under your state’s law.For More InformationTo learn more about debt collection and other credit-related issues, visit www.ftc.gov/credit and MyMoney.gov, the U.S. government’s portal to financial education.The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad February 2009File complaints with Federal Trade Commission  https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=enYour State Attorney General State Attorney General is every state they have offices Link to all State Attorney General Websites www.naag.orgIf you or they are located in NY – use this SPECIAL Link  www.NYDebtHelp.comThis special website was created by NY AG Andrew Cuomo specifically for reporting illegal debt collection practices.  HE’S CRACKING DOWN AND SHUTTING THEM DOWN!    Also report your calls and contacts with debt collectors at http://www.budhibbs.com/index.html  If the company is listed under agencies – report there. If not on the list YET, click on Watchlist! and add to the list.   You can also post here http://www.collectorsexposed.com/forum2/index.php?board=2.0
Update Time:2010/5/11 0:00:00 | Call Type:Other WebSite
    Bill, what if they are calling the wrong people who are not the debtors. Then who is the dirtbag?
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