Did you get a call from 866-231-9049 ?Report it and help to identify who and why is calling from this number. Also report unwanted calls to help identify who is using this phone number.
Update Time:2008/7/5 0:00:00 | Call Type:Other WebSite
M
    Basically the same story as everyone: a voice message was left on my cell phone to call 1-866-231-9049, and I don't have an AE card. At first I thought perhaps someone stolen my identity to apply for an AE card? But thanks to this forum, among others, I did not even need to call back.
Update Time:2007/11/1 0:00:00 | Call Type:Other WebSite
StopFraud
    Have received numerous calls from a party claiming to be AMEX. The Caller ID record I received on my phone said it was American Express calling from 1-336-393-1086. They finally left a voice message and it says it was AMEX calling about an "important matter regarding my account, that the call was not a tele-marketing call, and that I needed to call them back at 866-231-9049 with my account information."  DO NOT CALL THIS NUMBER BACK -- IT IS A FRAUD!  I called AMEX at the number provided on the back of my credit card to verify the phone number I was given in the voice message and they said that the number was not a valid AMEX phone number. I called AMEX security to also have them check the phone number provided in the voice message.  AMEX security also has no record of that number as being a valid AMEX number. I asked AMEX security to investigate this number since it is fraudulent.  Never give out your credit card information to anyone who calls you and requests it over the phone -- call the number on the back of your credit card first!
Update Time:2007/10/29 0:00:00 | Call Type:Other WebSite
LA Corp.
    We got a voice message, allegedly from American Express, telling us to call the phone #: 866-231-9049 about an important matter w/ our account. We called the AmEx number from our CCard and the csr told us that there are no issues w/ our account. The number above will give a greeting that it is from American Express -DON'T BE FOOLED. ITS A FRAUD!!!
Update Time:2007/9/28 0:00:00 | Call Type:Other WebSite
John
    Repeatedly keep getting calls at our business from "American Express" asking us to call these numbers but neither are valid numbers for American Express and since I don't have a card.......They also never use your name in the message.  SCAM SCAM - don't fall into the trap.
Update Time:2007/9/24 0:00:00 | Call Type:Other WebSite
Sunflowers
    I got the same message as reported above to call the number 866-231-9049 with my American Express account.  I thought I'd look up info before I called.  Thanks for the tips.  I would have called the AmEx number from my statement, I don't trust anyone these days.  The number called from was 336-393-1086 (which is in Greensboro, NC) and American Express was the name that came up with the number.
Update Time:2007/9/7 0:00:00 | Call Type:Other WebSite
Al
    We got the same message as others got right now and I hooked with laptop to see who's belong this number 866....! and found your messages which is much useful! Thanks guys out there and going to call AE customer service tomorrow to get a new card, it's much saferHave a good oneAl
Update Time:2007/9/3 0:00:00 | Call Type:Other WebSite
Rebecca
    Today we arrived home from being out of town and there was a message left for us from someone claiming to be from American Express and they left the number 866-231-9049 for us to return their phone call. I immediatly called the number on the back of my card to see if why they called and American Express reported to me that it was a fraudulent and that I should get a new card ordered with a new number. FYI, never call a number left for you back. Call the number on the back of the card if you do have an account with that service provider. The same rule applies for emails. If you receive an email from a service provider asking you to follow a link for customer service regarding your account, do not do it. Go straight to your valid website address and if there is an issue they are trying to contact you about they will address it with you there.
Update Time:2007/9/2 0:00:00 | Call Type:Other WebSite
JB
    Same story as above.  Call was to my school-aged daughter's phone, who doesn't even have a card.  They're obviously hoping someone will call the number and blindly give them an Am Ex card number.
Update Time:2007/9/1 0:00:00 | Call Type:Other WebSite
KHL
    Message left stated that the call was not a telemarketing call and to call back with AmEx account number ready.Husband phoned and was immediately asked to enter his account number. He recognized this as fraudulent and hung up. He was also suspicious as our name was never used. Reported to AmEx.
Update Time:2007/8/16 0:00:00 | Call Type:Other WebSite
Tom
    This number is definitely a scam.  They called me at a phone number that wasn't even valid when I had an AMEX card a few years ago.  Asked for my AMEX # and I when I wouldn't give it to them, they asked for my SS#.
Update Time:2007/8/3 0:00:00 | Call Type:Other WebSite
Brian
    Call came to my cell phone, they left a message asking that I call 8662319049 and have my American Express card number ready.  I'm quite certain it's a scam.  The number that called was 336-393-1086.
Update Time:2007/7/25 0:00:00 | Call Type:Other WebSite
Amy
    At work, someone who sort of spoke English said the call was being recorded and that my boss should call 866-231-9049 back with her account number.I didn't utter a sound. I hung up.
Update Time:2007/7/23 0:00:00 | Call Type:Other WebSite
1-866-231-9049
    Got a voice message from a number with a "336" or "333" area code (unfortuantely, I did not write this number down) which requested a return call to American Express at 866 231 9049. When I called back, I was asked for my American Express account number; fortunately, I did not have one. Then I was asked to hold for customer service, but I encountered only a recording which repeatedly asked for a 15-digit account number. I think this is a scam.
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